We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-20 Business days
12-25 Business days
Australia, New Zealand
12-25 Business days
Central & South America
15-30 Business days
15-30 Business days
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of IndoZstyle (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://indozstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect dress material such as tweed with little luster, soft to the touch body comfort, my settings og 98 from 77 about 99 Height 170 dress set good, a little loose, the only negative length, short dress 170 real dress length 79 cm, happy, will be happy to wear, Thank you, Fast shipping
30 Sep 2018 14:08
Beautiful dress, quality excellent. Shipping fast. Size rather width.
29 Sep 2018 02:26
Very happy with the dress. The M is a little Wide But Okay well.
25 Sep 2018 13:30
Little Big, You Can S. Quality standards.
23 Sep 2018 22:51
Твидовое dress. I like this dress your delicate color and quality performance. My settings 88-65-90, height 160. I took the size XS. It is perfect and the chest have a few free cm. Just above the knee length. Buckles on the dress no. Thanks to its free cut, it is easily worn over the head. There Are 2 high-grade pocket, comfortable and deep. Because the material is thick, heavy items not pulled the dress. The sleeves and neck fringe. It not щикотит me, although I at first thought, that is not comfortable. Thread not climb. Perfect stitching, niodnoj sticking threads were found. No bad smell obtaining not. Washing delicate cycle. Iron clothes after washing not necessary, not crumpled tissue. Autumn-winter is a great option. Even managed to last warm day autumn wear with summer shoes it. The Body was quite comfortably, but thought to be hot. I forever happy shopping! Recommend!
21 Sep 2018 02:32
Order 8.09, received Samara 21.09. It is waiting for a dress, but unfortunately it was for me too short. The parameters of 98/74/98 height 166 take size L. the shoulders and M could take, but expect more, the longer. IN general, the village I liked it, but not my length… the model in the photo height above, but it does not look so kutso. Long boots more or less OK, but still, the length is not mine. Will attach dress, if anyone should Samara, pH 89276026598, price 950 USD.
20 Sep 2018 06:14
15 Sep 2018 08:39
Very beautiful dress. Thank You
13 Sep 2018 13:57
2,5 weeks delivery, courier. Model shown in one color and four sizes. I took a marked S, but could easily take XS. My options 80-67-88, height 163 cm. Material polyester, although it seemed to me that the cotton. Thick, soft, comfort. Seasons-autumn-winter. The Product has no buckles. Sleeve short. Front two pockets. Dress short, but my height is a good length. Wear convenient, not hinder movement. The quality is excellent. Defects were not. Product has been carefully folded, almost not crush during transportation. TO order can advise. Dress is good, I like)