We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-20 Business days
12-25 Business days
Australia, New Zealand
12-25 Business days
Central & South America
15-30 Business days
15-30 Business days
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of IndoZstyle (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://indozstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Daughter happy! Jacket nice body, inside is very soft. The 42 size, height 166, commissioned L, fit. Only shoulders low, but it's probably a sewing))). Most Importantly, that child writing of pleasure!
27 Aug 2018 06:46
The Product is fully complies with the quality is good. Warm sweater with fleece. But it is very light. Nice color, delicate. The exact same, what I chose. There is no difference. The size S took M (in particular because of it was the smallest of sizes for this product) and made the right decision. Delivery fast. It 'S just in time. IN general, very happy!
31 Jul 2018 10:11
Very warm and a nice fit, I’ve ordered a large on purpose believing that it would come in a medium because clothing form other countries is hard to be true. I suggest getting the size you want because it is true to size. But overall I like the warmth and soft feel from it. I am about 5’8” and weigh about 140 lbs and it’s great
24 Jul 2018 02:34
Goods come quickly enough. Quality is pretty, unpleasant odors, size is like a. Can Only noted that print little crooked
4 Jul 2018 06:37
it took a little for arrive, but creio i have been per account the post office brazilian. the quality fabric is optimal and he is well toasty. bought size l and stayed no exact size, then recommend you comprarem one size bigger than the from you.
15 Jun 2018 01:17
Всё шикарно. Я очень её люблю. Всем советую.
22 May 2018 17:49
very beautiful, arrived inside term, the product is upon the which is described
11 May 2018 23:01
delivery fast, packaging is good. satisfied very! 4-5% of returned and more buy (sham 7%) кэшбэк through! here is the link bit. ly/each simple1234 saving. can reference отсканировать qr code. fast delivery, good packaging. super quality is, very satisfied! returned even and cashback through a purchase of the 4-5%, bit link the's here. ly/simple1234 savings purchas every with.
24 Apr 2018 13:24
excellent product fabric very good esquenta cute wears well no body case bear doubts bought the size xl came in approximately 1 the 1mes and a half recommend 1000 times